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Legal

Privacy Policy

What we collect, why we collect it, and the choices you have.

1. Who we are

This website, srivofy.com, is operated by Srivofy (“we”, “us”, “our”), an AI automation agency. This policy explains what personal information we collect through this website, how we use it and the choices you have. If you have any questions, contact us at inquiry@srivofy.com or +91-7207382886.

2. Information we collect

We only collect information you choose to give us:

  • Contact form: your name, business email, company (optional), the service you're interested in, your current challenge (optional) and your message.
  • Email, phone and WhatsApp: the details you share when you contact us directly.

Like most websites, our hosting provider automatically records basic technical information when pages are requested — such as your IP address, browser type and the time of the request — to keep the website secure and running. We do not use this to identify you.

3. Cookies and tracking

This website does not use advertising cookies, analytics trackers or tracking pixels, and we do not set cookies of our own.

Some features are provided by other companies and only load when you use them: demo videos are played from YouTube (in privacy-enhanced mode) when you press play, and the WhatsApp button opens WhatsApp. When you use these, those companies may collect information under their own privacy policies.

4. How we use your information

  • To reply to your enquiry and arrange a consultation or demo.
  • To prepare quotes and, if you become a client, to deliver our services.
  • To keep the website secure and prevent misuse, such as spam.
  • To meet our legal and accounting obligations.

5. Legal basis and consent

We process your personal data with your consent, which you give when you submit the contact form or contact us directly, and as needed to respond to your request, in line with India's Digital Personal Data Protection Act, 2023. You can withdraw your consent at any time by emailing inquiry@srivofy.com.

6. Who we share it with

We do not sell or rent your personal information. We share it only with service providers that help us run our business — such as our website hosting and email provider — who may process it on our behalf, and only as needed to provide their services.

We may also disclose information where the law requires it.

7. How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and client records for as long as required for the engagement and our legal obligations. After that, we delete or anonymise them. You can ask us to delete your information sooner.

8. How we protect it

We use reasonable security measures, including encrypted connections (HTTPS) and limited access to enquiries. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a problem occurs.

9. Your rights

You can ask us to:

  • tell you what personal information we hold about you;
  • correct or update it;
  • delete it; or
  • stop using it (withdraw consent).

To make a request or raise a concern, email inquiry@srivofy.com. We will respond within a reasonable time. If you are not satisfied, you may contact the Data Protection Board of India.

10. Children

Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. Please also read our Terms & Conditions.